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Patient Testimonials

In their own words, our patients tell us how much you care

Letters from our Patients and their Families

Dear Brigham and Women's Faulkner Hospital, 

I can’t say enough praises about the wonderful staff at the endoscopy unit. The nurses, the intake person and of course Dr. Preneta couldn’t be more professional and compassionate. Going into a hospital setting always makes me anxious, but the staff have a special way of putting me at ease.



Dear Brigham and Women’s Faulkner Hospital, 

Barbara Jackson is the most supportive person I’ve met regarding my cancer care. She has a positive outlook that encourages me to be positive, too. She listens intently, answers all my questions, and makes a plan for me to follow in conjunction with me. I am telling other people involved in my care about her. Every woman who’s had a mastectomy should see her!



Dear Brigham and Women’s Faulkner Hospital, 

I just want to say thank you to the team. I came in because I was having concerns about a possible heart condition, and they were great from the intake staff all the way through the nurses and the doctor, and I couldn’t have been happy with my level of care and the compassion that the staff showed to me. Thank you.



Dear Brigham and Women’s Faulkner Hospital, 

I was on 6 North and my day nurse, Ninon, truly went above and beyond for me as a patient. She was attentive, caring, funny and took a few extra moments when she could to listen to me as a whole person. I have endured many stays in hospitals across several states and only few nurses standout. Ninon is definitely a true gem!



Dear Brigham and Women’s Faulkner Hospital, 

I am over 80 and this was the first surgery I have had since I was a child. So I was somewhat apprehensive. Everyone at BWFH was so pleasant and respectful that I soon felt much more relaxed. They all worked as a team and everything went very smoothly. I am very grateful. My child accompanied me and he was treated very well and kept well informed. I was also impressed by how pleasant everyone including nurses, assistants and doctors were to each other. It truly was a team.



Dear Brigham and Women’s Faulkner Hospital, 

I was very impressed with how well every staff member communicated with me and with each other. The most common phrase I heard as staff members talked with each other was “do you need help with anything?” Everyone who spoke to me introduced themselves and gave me all the time I needed to ask questions and really understand what was going on. I can’t imagine how difficult it would be to create such a positive and communicative culture on the scale of hundreds of staff members, but you have done it.



Dear Brigham and Women’s Faulkner Hospital, 

From the minute I had my first experience with Dr Dyer’s assistant, Teshina Sumner, I knew my surgery was going to be a stress free and streamlined experience. When I met Dr. Dyer the first time a week before surgery, I was so impressed by his knowledge, professional and warm disposition that my confidence level in his team shot up even more! The result for me was a level of confidence that kept me at ease and has kept me both in good spirits and with very little discomfort. Super experience! Thanks Dr. Dyer and team!



Dear Brigham and Women’s Faulkner Hospital, 

I was recently discharged and I want someone to know how amazing the nurses and other staff were to me on 7 South and 7 North. Everyone was so kind, compassionate, knowledgeable, and went out of their way to make sure I was comfortable for my entire admittance. THANK YOU BWFH!



Dear Brigham and Women’s Faulkner Hospital, 

During my recent appointment, there was an older woman there alone at the facility at the same time I was there. I was so impressed with how kind, patient, professional and thorough the staff was making sure this woman was taken care of. Really nicely done by everyone.


Offering comprehensive medical, surgical and psychiatric care as well as complete emergency, ambulatory and diagnostic services to residents of southwest Boston and the surrounding suburbs.